Question 1

What makes Tecniz Clocks different from other clock brands?

Accepted Answer

Tecniz Clocks is built on a legacy of craftsmanship dating back to 1986. Our timepieces combine traditional horological expertise with modern design to bring timeless elegance into your home.

Question 2

Are Tecniz Clocks handmade?

Accepted Answer

Many of our models are crafted or assembled by skilled artisans, maintaining the spirit of traditional clockmaking while ensuring quality and durability.

Question 3

Do your clocks come with a warranty?

Accepted Answer

Yes, all Tecniz Clocks come with a 3 year  covering manufacturing defects.

Question 4

Are the clocks battery operated or mechanical?

Accepted Answer

We offer both types. Most of our wall clocks and decorative pieces are battery-operated (Quartz movement) for ease of use, while select premium pieces may feature mechanical movement.

Question 5

Can I return or exchange a clock if I’m not satisfied?

Accepted Answer

You may request a refund if:

The product is damaged, defective, or not as described.
The item is missing parts or accessories.
The wrong item was delivered.
The request is made within 7 days of delivery.

Note: Items must be unused, in original packaging, and in the same condition as received.

Question 6

Do you offer custom or personalized clocks?

Accepted Answer

Currently, we offer limited customization on select models. For bulk or gifting queries, please contact our support team directly.

Question 7

How do I maintain my Tecniz Clock?

Accepted Answer

Keep your clock in a dry space away from direct sunlight. For mechanical models, regular servicing is advised every 2–3 years.

Question 8

Where are Tecniz Clocks made?

Accepted Answer

Our clocks are proudly crafted and assembled in Kerala, India, under the legacy of Tecniz Enterprises.

Question 9

Do you offer bulk or corporate orders?

Accepted Answer

Yes, we cater to bulk orders for corporate gifting, interior designers, and retailers. Reach out to us for special pricing and catalogs.

Question 10

How long does shipping take?

Accepted Answer

Orders are typically processed within 3–5 business days. As many of our clocks are made to order, delivery may take 21–30 working days for certain models. If the product is in stock, delivery can be completed within 7–10 days.

International shipping is available, and additional shipping charges will apply.

Question 11

Still have questions?

Accepted Answer

If you have any other queries or doubts, please write to us at contact@tecnizclocks.com — we're always happy to help you make the right timepiece choice.

FAQ

Frequently asked questions